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  3. Managing Video Engagement & Feedback

Convey: How can I communicate with prospects in the Convey mobile app?

  1. On the home screen of the Convey app, tap “Notifications” to the right of “My Videos”
  2. The notifications that have this icon: indicate a comment was made
  3. Tap on the comment to see more details
  4. You can then tap Reply to respond to the comments
  5. The recipient will be notified of your response

Note: Any of your recipients to this video will be able to see the comments anyone writes